Challenge
Coastcare Medical initially contacted Figureworks Bookkeeping through a recommendation from their accountant. The business faced significant challenges due to errors and inaccuracies in their existing QuickBooks accounting system, impacting their ability to produce accurate financial statements and tax returns.
Our Approach
Figureworks Bookkeeping, led by Ruth Felmingham, conducted a detailed assessment and comprehensive review of the existing accounting management system. Ruth quickly identified issues, prioritized their urgency, and provided clear recommendations for rectification.
Key steps included:
Rectifying Extensive Errors
Ruth systematically corrected the large volume of transaction errors, ensuring accuracy and compliance.
System Upgrade and Migration to Xero
After identifying that QuickBooks was causing ongoing instability, Ruth facilitated a seamless migration of Coastcare’s accounting data to Xero—providing a more robust, user-friendly, and reliable platform.
Minimizing Downtime
Understanding Coastcare’s need for continuous operation as a retail business, Ruth managed the migration efficiently over a single weekend, ensuring the new Xero system was fully operational by Monday morning.
Comprehensive Training and Ongoing Support
Ruth provided thorough training to Coastcare’s staff, ensuring accurate ongoing data entry and empowering them with the skills needed for consistent, reliable bookkeeping.
Collaboration with Financial Planners
Ruth coordinated closely with Coastcare’s financial planners, creating specialized systems within Xero to accommodate their evolving investment strategies, salary sacrificing procedures, and newly established superannuation fund.
Accurate and Compliant BAS Preparation
Ongoing support was provided, with Ruth training staff on accurate BAS reporting, thorough data analysis, and ensuring compliance with all Australian Taxation Office (ATO) requirements.
Outcome
Coastcare experienced an immediate improvement in accuracy, reliability, and efficiency within their accounting processes. The successful migration to Xero enabled them to confidently generate accurate reports for financial statements and taxation purposes, streamlining their overall bookkeeping system.
“We are thrilled with the new system and the dedication and professionalism shown by Ruth in getting us up and running with a minimum of downtime. This was very important given that we are a retail outlet and could not afford any downtime.” – Kelly Matthews, Coastcare Medical.
